The customer isn’t always right. At least according to Lufthansa’s viral complaint clapback.
Feed: Business Insider – United States – Travel | 2026-09-26 10:26
According to a report by Business Insider… complete report is on link below. Source: https://www.businessinsider.com/lufthansas-apology-over-customer-clapback-shows-value-of-branding-2026-9